I’m sure that most of you understand that changes happen to systems and equipment within your infrastructure. A major question is how to we identify the relationship between the various systems? This is the primary challenge when determining risk and impact. Establishing a CMDB can be confusing as well as a real nightmare.

I’ve found an article (click on this title) and a white paper (see link below)that will help clear up some of the confusion. Also discussed in these is using ITIL as an approach for establishing standards and using the federated approach (centralized database linked multiple data sources).

http://www.remedy.com/solutions/documents/white_papers/BMC_CMDB_wp_en.pdf

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