So how many standards are out there that could be considered part of the ITAM world? Let’s use a broad scope - and I hope and expect that you’ll help me fill in the list - I know I’ll miss many.
Well… there’s:
ITIL
COBIT (yes I know the capitalization is screwy but I never get it right anyway)
ISO/IEC 19770 - a draft standard for SAM
BS15000, to be replaced by ISO20000, still in draft
Here is what has happened on Evergreen’s Blog for this Week:
The Top 10 Post on Evergreen’s Blogs:
As a Texan, when I get a smart blog comment from a guy named Angus at a blog called “Cattle Dog” … well, I know I’ve met a kindred soul. And he’s an Aussie as well.
Angus - hope we can meet someday. Meanwhile, everybody should check out your series on “Reasons to Audit”
Reasons to Audit - #1 Network Documentation Annual Review
- Scott Braden
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Hello to All!
It’s no surprise that we believe there is a terrific opportunity for BIG gains in efficiency and BIG reductions in risk through enterprise IT process alignment, enablement, and ultimately automation. What makes this time uniquely suited to this opportunity is the availability of widely accepted process & best practice standards–
Specifically, adoption and rationalization of the ITIL and COBIT frameworks is a smart way to increase enterprise efficiency, reduce departmental redundancies, and streamline compliance activities. Most companies suffer from a lack of process within their IT departments, or a silo only focus.
We’re starting to see companies leverage a process framework that combines ITIL and COBIT in initial planning rather than trying to reconcile the two frameworks at a later date. While both frameworks apply to IT, there is little overlap between the two as ITIL is focused on quality of service in IT, while COBIT focuses primarily on control / compliance.
In September, Evergreen exhibited at the Gartner Group’s annual IT & Software Asset Management show. This year, the show was held in LA and pulled about 850 attendees. Consistent with what we’re seeing, there is a rising interest in ITAM as a means to drive cost savings in IT organizations. As part of our presence at the event, we conducted a benchmark assessment with about 140 attendees and asked questions related to:
The Change Management Learning Center, sponsored by Prosci, has just published an interesting list of the top 5 insights from their report “2005 Best Practices in Change Management.” While this report actually deals with corporate organizational change, I found that their top 5 directly relates to IT Change Management. In several of my Blogs (Evergreen Change Management Blogs) I’ve talked about the challenges you’ll be faced with during the implementation of an effective IT Change Management Program that follows ITIL best practices and meets the compliancy requirements of Sarbanes-Oxley. Most of these are the same as those found in this article and include:
Here’s the abstract of a white paper that I like on compliance, ITIL, change management and release management. It provides a good overview of Sarbanes-Oxley and the basic ITIL areas that help ensure compliance. Follow the link to sign up for it.
Abstract: Regulatory compliance is having a profound impact on how organizations manage risk and exercise due care going forward.
Here is what has happened on Evergreen’s Blog for this Week:
The Top 10 Post on Evergreen’s Blogs:
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