Hello to All-
I am getting ready to present the following topic in NYC to Senior IT management in the financial vertical space. I thought it might be of interest to some out there.
The talk is entitled, “IT Governance Frameworks: ITIL® and CobiT®
Overhead or Strategic Weapon?
It’s been another incredibly busy couple of weeks for the Real World ITIL team. It’s a good moment though to record a few more thoughts on our current project, so we’ll continue our story about Availability Management (AM) for this entry. If you’re just joining us, you might wish to read the first entry in this series, because we’ll be referring to the project phases described there.
Here is what has happened on Evergreen’s Blog for this Week:
The Top 10 Post on Evergreen’s Blogs:
Welcome to 2006 and another edition of Real World ITIL! It’s good to be back after a long holiday break because there’s a lot of ITIL work to do this year and it’s time to get busy. As we noted in our last blog entry, we’ve got some implementation deadlines looming within the next few months and there’s plenty to do before then.
Our current project involves implementing six ITIL process areas at a ‘version 1.0′ level to act as a sort of ITIL ‘jump start’ for the company-in-question. Of course, what the team is really designing is a single, integrated system of workflows that serves six different infrastructure delivery needs.
Here is what has happened on Evergreen’s Blog for this Week:
The Top 10 Post on Evergreen’s Blogs:
© 2005 - 2008 Evergreen Systems, Inc, a provider of ITIL consulting and other IT process improvement services for Fortune 500 clientele. All rights reserved.