1. Improved overall release, change and configuration management through bringing all configuration items and transactions under centralized change and configuration management control.
2. Automated discovery and mapping of all key applications, computing and network IT infrastructure.
3. Sharing of the information gained from mapping and discovery across all IT functional groups and personnel, improving decision making and workflow efficiency.
4. Significant risk reduction through complete, automated impact analysis (of all relationships and inter-relationships of CIs) from initial planning, through the CAB, to execution.
5. Improved security and regulatory compliance through the virtual elimination of all non-compliance with security and regulatory policy as a result of the automated audit of unauthorized changes.
6. A higher level of execution and coordination with application management for critical enterprise improvements, which yields significant gains in agility, efficiency, and accuracy.
7. Advanced ‘real time’ management of the data center server and software footprint through accurate and complete data set support cost analyses that quantify moves, changes, consolidations, compliance auditing, and disaster recovery activities.
8. Accelerated execution and governance of SOA initiatives as a result of being able to “see” the complete component-based application and the relevant infrastructure.
9. Reduction in problem resolution through rapid root cause analysis as a result of being able to see and perform triage real time on the entire affected IT infrastructure, driving up performance and availability of IT services, enterprise-wide.
10. Accelerated and simplified ITIL initiatives as a result of providing a common, accurate system-level view across IT, speeding workflow and decision-making and supporting ITIL re-engineering efforts

Also, check out our White Paper on How to Implement a Succesful CMDB and our newest whitepaper: Developing the Business Case for Change and Configuration Management and the CMDB.

Also, don’t forget to register for Evergreen’s change management webinar and learn how to Take Change Management from Firefighting to Fire Prevention

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