- Improved overall release, change and configuration management
through bringing all configuration items and transactions under
centralized change and configuration management control.
- Automated discovery and mapping of all key applications, computing and network IT infrastructure.
- Sharing of the information gained from mapping and discovery across
all IT functional groups and personnel, improving decision making and
workflow efficiency.
- Significant risk reduction through complete, automated impact
analysis (of all relationships and inter-relationships of CIs) from
initial planning, through the CAB, to execution.
- Improved security and regulatory compliance through the virtual
elimination of all non-compliance with security and regulatory policy
as a result of the automated audit of unauthorized changes.
- A higher level of execution and coordination with application
management for critical enterprise improvements, which yields
significant gains in agility, efficiency, and accuracy.
- Advanced ‘real time’ management of the data center server and
software footprint through accurate and complete data set support cost
analyses that quantify moves, changes, consolidations, compliance
auditing, and disaster recovery activities.
- Accelerated execution and governance of SOA initiatives as a result
of being able to “see” the complete component-based application and the
relevant infrastructure.
- Reduction in problem resolution through rapid root cause analysis
as a result of being able to see and perform triage real time on the
entire affected IT infrastructure, driving up performance and
availability of IT services, enterprise-wide.
- Accelerated and simplified ITIL initiatives as a result of
providing a common, accurate system-level view across IT, speeding
workflow and decision-making and supporting ITIL re-engineering efforts
Also, check out our White Paper on How to Implement a Succesful CMDB and our newest whitepaper: Developing the Business Case for Change and Configuration Management and the CMDB.
Also, don’t forget to register for Evergreen’s change management webinar and learn how to Take Change Management from Firefighting to Fire Prevention
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