Comments on: Managing Change - It’s All About the Lifecycle http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/ News and notes about ITIL®, CMDB and "real world" IT solutions. ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trade Mark Office. Thu, 20 Nov 2008 16:11:14 +0000 http://wordpress.org/?v=2.3.3 By: Bea http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-5097 Bea Fri, 15 Feb 2008 19:07:14 +0000 http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-5097 I need clarification on this please • planning work more efficiently by raising compliance with submission lead time standards. I need clarification on this please

• planning work more efficiently by raising compliance with submission lead time standards.

]]> By: Don Casson http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-4391 Don Casson Mon, 14 Jan 2008 16:20:52 +0000 http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-4391 John, I've certainly heard of simulating the effect of changes in the IT environment as part of the CAB function, and in fact, automated impact analysis (which serves the same function but automates the simulation) is a part of almost every 'best of breed' CMDB and/or configuration management technology on the market. This represents advanced maturity in the areas of Change and Configuration Management. By use of the word materiality, what I meant to say is how material (or subtantial) is the change to the overall environment? Are five users affected or will 5,000 users be affected. The (quantified) answer to this question should guide the level/amount/timing of resources that are then devoted to that change. These topics and lots more are addressed in my white paper, Developing the Business Value of Change, Configuration Management and the CMDB. You can download it at the link below: <a href="http://www.evergreensys.com/downloads/valueofcmdb/" rel="nofollow">http://www.evergreensys.com/downloads/valueofcmdb/</a> Keep up the good work and let's keep the dialog going. Don John,

I’ve certainly heard of simulating the effect of changes in the IT environment as part of the CAB function, and in fact, automated impact analysis (which serves the same function but automates the simulation) is a part of almost every ‘best of breed’ CMDB and/or configuration management technology on the market. This represents advanced maturity in the areas of Change and Configuration Management.

By use of the word materiality, what I meant to say is how material (or subtantial) is the change to the overall environment? Are five users affected or will 5,000 users be affected. The (quantified) answer to this question should guide the level/amount/timing of resources that are then devoted to that change.

These topics and lots more are addressed in my white paper, Developing the Business Value of Change, Configuration Management and the CMDB. You can download it at the link below:

http://www.evergreensys.com/downloads/valueofcmdb/

Keep up the good work and let’s keep the dialog going.

Don

]]> By: John Ghostley http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-4375 John Ghostley Mon, 14 Jan 2008 04:15:42 +0000 http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-4375 Don, To your point about inadequate reviews of changes - Have you heard of anyone using wlakthroughs of the changes as is sometimes done in the development world to improve the quality of reviews? Also, could you explain to me what you mean by materiality of an RFC? Thanks, John Don,

To your point about inadequate reviews of changes - Have you heard of anyone using wlakthroughs of the changes as is sometimes done in the development world to improve the quality of reviews? Also, could you explain to me what you mean by materiality of an RFC?

Thanks,
John

]]> By: Joe Pendry http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-217 Joe Pendry Wed, 10 Oct 2007 20:32:01 +0000 http://blog.evergreensys.com/2007/09/28/managing-change-it%e2%80%99s-all-about-the-lifecycle/#comment-217 Along your line of thought, “change management maturity” can help organizations gain significant business benefits from their change management process. We recently conducted research to look at how more mature activities – automating change management, regularly scheduling changes, adopting ITIL change management processes, etc. – help companies limit the problems that changes cause in production. They can also lower the percentage of an IT staff that must support the change management function. We didn’t look at approvals, but we’d be interested to know how a “mature” approval process would impact business benefits. Along your line of thought, “change management maturity” can help organizations gain significant business benefits from their change management process. We recently conducted research to look at how more mature activities – automating change management, regularly scheduling changes, adopting ITIL change management processes, etc. – help companies limit the problems that changes cause in production. They can also lower the percentage of an IT staff that must support the change management function.

We didn’t look at approvals, but we’d be interested to know how a “mature” approval process would impact business benefits.

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