Comments on: Quick Wins in ITSM or Where’s the Gum and String? http://blog.evergreensys.com/2008/02/01/quick-wins-in-itsm-or-wheres-the-gum-and-string/ News and notes about ITIL®, CMDB and "real world" IT solutions. ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trade Mark Office. Tue, 07 Oct 2008 10:59:23 +0000 http://wordpress.org/?v=2.3.3 By: IT Governance Blog http://blog.evergreensys.com/2008/02/01/quick-wins-in-itsm-or-wheres-the-gum-and-string/#comment-5117 IT Governance Blog Sun, 17 Feb 2008 23:27:51 +0000 http://blog.evergreensys.com/2008/02/01/quick-wins-in-itsm-or-wheres-the-gum-and-string/#comment-5117 Despite Ron's humorous analogy, quick wins is now the way of the world in agile organizations. Entire programing methodologies are built around it. As long is the project can be properly articulated, quick wins throughout the lifecycle of the program are the way to go. Consider Rome and Brasilia. Rome was a city built incrementally (think quick wins) over hundreds of years. Brasilia was master-planned from the start. Who the hell wants to go to Brasilia? Bill Despite Ron’s humorous analogy, quick wins is now the way of the world in agile organizations. Entire programing methodologies are built around it. As long is the project can be properly articulated, quick wins throughout the lifecycle of the program are the way to go.

Consider Rome and Brasilia. Rome was a city built incrementally (think quick wins) over hundreds of years. Brasilia was master-planned from the start. Who the hell wants to go to Brasilia?

Bill

]]> By: Ronald http://blog.evergreensys.com/2008/02/01/quick-wins-in-itsm-or-wheres-the-gum-and-string/#comment-4760 Ronald Fri, 01 Feb 2008 19:37:34 +0000 http://blog.evergreensys.com/2008/02/01/quick-wins-in-itsm-or-wheres-the-gum-and-string/#comment-4760 Scott, you make a good case but there is no profit or sustainablity in quick wins. I'll provide this analogy. A few navy recruits were given the task of painting the flagpole at a naval base. One of the recruits dropped the paint bucket on the flagstones. After a hurried consultation, they came up with a quick win. They painted all the flagstones as well, and no-one noticed. Five years later, the latest batch of new recruits were still painting the flagpole and the flagstones. In most companies these ineffective and expensive quick wins remain indefinitely. I am certain that a Henry Ford type production analysis of IT systems will result in a huge budget cut, as these inefficiences are identified and weeded out. BTW: I once used a paper clip to ...wait, what goes on tour, stays on tour! Scott, you make a good case but there is no profit or sustainablity in quick wins. I’ll provide this analogy. A few navy recruits were given the task of painting the flagpole at a naval base. One of the recruits dropped the paint bucket on the flagstones. After a hurried consultation, they came up with a quick win. They painted all the flagstones as well, and no-one noticed. Five years later, the latest batch of new recruits were still painting the flagpole and the flagstones.
In most companies these ineffective and expensive quick wins remain indefinitely. I am certain that a Henry Ford type production analysis of IT systems will result in a huge budget cut, as these inefficiences are identified and weeded out.

BTW: I once used a paper clip to …wait, what goes on tour, stays on tour!

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